Recent Posts

Changi Airport Moves Retailers Online To Woo Non-Travellers – Should It Have Happened Earlier?

It is not surprising that when passenger traffic and footfall plunged during the pandemic, retail shops at Changi Airport also witnessed a drastic dip in sales. Passenger traffic remains at less than five per cent of what it was before the pandemic, and retail sales have plunged 74 per cent …

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Despite Pandemic Shutdowns, Cancer Doesn’t Take a Break

While a raging pandemic continues to force shutdowns and slowdowns throughout the country, another major risk to human health is not taking a sabbatical: cancer. In the early months of the pandemic, millions of people heeded warnings and fears about contracting the coronavirus and avoided, or couldn’t even get, in-person …

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Ethical AI isn’t the same as trustworthy AI, and that matters

When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Artificial intelligence (AI) solutions are facing increased scrutiny due to their aptitude for amplifying both good and bad decisions. More specifically, for …

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