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When Purdue Pharma agreed last month to plead guilty to criminal charges involving OxyContin, the Justice Department noted the role an unidentified consulting company had played in driving sales of the addictive painkiller even as public outrage grew over widespread overdoses. Documents released last week in a federal bankruptcy court …

When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here A new AI-powered video-editing platform is preparing for launch, designed to help businesses, marketers, and creators automatically transform landscape-shot videos into a …

Photo by Tom Wang / Shutterstock.com Streaming TV and music companies are dangling some year-end incentives in hopes of luring people to take the plunge and become customers. Several of the most popular streaming services are promoting Black Friday deals to get you off the sidelines and into the world …