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Tag Archives: Contact

Avaya expands its alliance with Google for AI for contact centers

How open banking is driving huge innovation Learn how fintechs and forward-thinking FIs are accelerating personalized financial products through data-rich APIs. Register Now Avaya has extended the capabilities of its contact center platforms to include an enhanced version of Google Cloud Dialogflow CX that can be employed to create virtual …

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Contact Tracing To Solving Crimes: How Far Should S’pore Legalise Use Of TraceTogether Data?

Earlier on Monday (Jan 4), the government revealed that TraceTogether data may be used to aid criminal investigations, causing an uproar among Singapore citizens. According to the law, the police can obtain any data under Singapore’s jurisdiction for the purposes of criminal investigations, and this includes TraceTogether data. In response, …

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Mojo Vision teams up with optics leader Menicon to develop AR contact lenses

When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Mojo Vision has developed prototypes for contact lenses that enable people to see augmented reality images as overlays on the real world. …

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Food Waste Is Still A Huge Issue, So You Can Contact These 11 Orgs In M’sia For Help

Food waste is an unceasing problem in our country where households account for 44.5% of the 16,667.5 tonnes of food waste generated in Malaysia daily.      Most of this food waste is classified as still edible, its quantity sufficient enough to provide three meals to over 2 million people a day.    …

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From TraceTogether App To Wearable Device: Why Contact Tracing Would Not Work In S’pore

Following the Covid-19 outbreak, Singapore and other countries such as Japan, China, South Korea and India have developed their own versions of the contact tracing app, aimed at mitigating the spread of Covid-19. Fundamentally, contact tracing works by tracking down the individuals an infected person has been in contact with …

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Bluetooth bracelets are an identity-blind option for digital contact tracing

Governments and populations around the world are looking for strategies to ease pandemic lockdown restrictions. Improving how we respond once an infected person is diagnosed can help keep the curve flat while also enabling healthy and recovered people to go out and interact in public again. The main approach governments are …

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COVID-19: Gov’t Explores Wearable Contact Tracing Devices, May Be Issued To All S’poreans

The Smart Nation and Digital Government Group (SNDGG) is exploring a wearable device that may become Singapore’s new method for contact tracing. Dr Vivian Balakrishnan, the Minister-in-charge of the SNDGG and Minister for Foreign Affairs, announced this in Parliament on 5 June. While no other information has been revealed about …

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Coronavirus contact tracing apps face consistency challenges

The promise of contact-tracing apps is that — anonymously and with high privacy and security — they’ll track everyone we’ve been in contact with and alert us if we’ve been close to someone who’s tested positive for COVID-19. But as these apps begin to emerge, some weaknesses are becoming apparent. …

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13 Emerging Issues We’ve Identified With Current COVID-19 Contact Tracing Efforts

Author’s Blurb: I haven’t gone to restaurants, malls or grocery stores since the start of the MCO, so I have yet to partake in contact tracing. Several solutions have been implemented all over as per government regulations, but as time passes, issues are cropping up. As innovative as the idea …

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