Tag Archives: conversational

When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Conversational artificial intelligence has rapidly smartened and scaled since chatbots first entered mainstream social media in 2016. The first few iterations of …

Presented by Sinch Brand marketers have seen the future of enterprise comms, and it’s not email or apps. It’s almost certainly rich conversational messaging. So, how will it look in 2030? Futurologists can be sure of one thing: technology might change in unexpected ways, but people don’t. While 1960s future-gazers …