Tag Archives: ethical

When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Artificial intelligence (AI) solutions are facing increased scrutiny due to their aptitude for amplifying both good and bad decisions. More specifically, for …

The audio problem Learn how new cloud-based API solutions are solving imperfect, frustrating audio in video conferences. Access here After the surprising outcome of the 2016 U.S. presidential election, many have feared that the country’s voting system is vulnerable to external attacks by well-funded groups. In response, loosely affiliated groups …