Tag Archives: Merchant

Brisk business is undoubtedly a good thing, but what happens if you cannot cope with the high demand? During the circuit breaker, F&B merchants and delivery personnel have been facing an influx of online orders — much more than they can handle. There were a few occasions when a surge …

Earlier this week, a Facebook post by Colin Chen, who runs a local F&B outlet called The Refinery, went viral. The post highlighted the commission taken in by GrabFood and other delivery apps, revealing that these commissions sometimes may exceed the 30% service fee that companies claim to charge. Following …