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Tag Archives: ‘paralysis’

How Salesforce overcame its pandemic ‘paralysis’ and learned to ‘lean into the change’

When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Radically adapting a business with more than 50,000 employees during a pandemic isn’t easy, even for one built specifically for the cloud …

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