When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here News this week that Salesforce is acquiring Slack has a lot of people opining on the pros and cons of such a …
Read More »Slack could quickly become Salesforce’s golden goose
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Last week, news broke that Salesforce was thought to be in advanced talks to acquire Slack. This inevitably fuelled much excitement and …
Read More »Salesforce in talks to acquire Slack
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here (Reuters) — Cloud-based software company Salesforce.com is in talks to acquire workplace messaging app Slack as it seeks to expand its offerings …
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